Job Description


  • Resolve and analyse complex technical issues across Microsoft 365, Windows clients, Azure/Entra ID, and device management.

  • Manage and optimise the modern workplace, including Intune, endpoint security, and identity & access workflows.

  • Serve as an escalation point for support colleagues, contributing to troubleshooting strategies and long-term improvements.

  • Support IT projects and rollouts, such as upgrades, migrations, new tools, and system integrations.

  • Document processes, solutions, and system changes, while maintaining accurate records in the ITSM platform.

You will support an international user base, sharpening your skillsYou will gain exposure across infrastructure and modern workplace technologies

  • A service‑focused mindset with the ability to understand user needs, communicate clearly, and provide high-quality support.

  • Solid hands-on experience with Microsoft 365, Intune, Azure/Ent...

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