IT Support - Business Services - Brussels

Looking for a motivated and service-oriented IT Support Technician to provide Level 1 and occasionally Level 2 technical assistance to end users in a dynamic and fast-paced environment. This position is ideal for a young, tech-savvy professional with strong communication skills who wants to build a solid foundation in IT support.

• Provide first-line technical support (L1) via phone, email, or ticketing system.


• Troubleshoot hardware, software, and network issues efficiently.


• Escalate complex incidents (L2) when required, ensuring smooth resolution.


• Install, configure, and maintain computers, peripherals, and standard applications.


• Support both on-site and remote users.


• Document incidents, solutions, and updates in the ITSM tool.


• Contribute to continuous improvement of IT processes and user satisfaction.

• Degree or certification in IT, Comput...