Job Description
**DESCRIPTION**
The IT Support Associate – Level II provides operational and production IT support to ensure the effectiveness, efficiency, accuracy, and availability of IT resources supporting manufacturing operations. This role supports Manufacturing IT systems and shop-floor technologies under moderate supervision and works collaboratively with cross-functional teams to maintain stable operations, resolve incidents, and drive continuous improvement aligned with Cummins IT and OT standards.
Key Responsibilities
+ Provide IT production and operational support for assigned manufacturing areas in accordance with documented processes and service-level agreements (SLAs).
+ Lead and support Manufacturing IT systems, including Apriso (MOM/MES), enabling production execution, traceability, quality management, and reporting across shop-floor operations.
+ Design, maintain, and secure manufacturing IT/OT infrastruct...
The IT Support Associate – Level II provides operational and production IT support to ensure the effectiveness, efficiency, accuracy, and availability of IT resources supporting manufacturing operations. This role supports Manufacturing IT systems and shop-floor technologies under moderate supervision and works collaboratively with cross-functional teams to maintain stable operations, resolve incidents, and drive continuous improvement aligned with Cummins IT and OT standards.
Key Responsibilities
+ Provide IT production and operational support for assigned manufacturing areas in accordance with documented processes and service-level agreements (SLAs).
+ Lead and support Manufacturing IT systems, including Apriso (MOM/MES), enabling production execution, traceability, quality management, and reporting across shop-floor operations.
+ Design, maintain, and secure manufacturing IT/OT infrastruct...
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