IT Support Analyst (w/m/d) - onsite

Req ID:
Competitive salary | on site in Rotkreuz/Lucerne-Zug area, Switzerland

NTT DATA invites you to join our team in Rotkreuz as an IT Support Analyst (f/m/d) onsite. We value integrity, commitment and growth, and we provide professional and personal development opportunities.

Overview

IT Support Analysts deliver exceptional field service support to clients, troubleshoot and configure Windows and iOS devices, and manage IT equipment installations. The role requires strong communication, documentation, and physical handling of computer hardware.

Roles & Responsibilities

• Provide desktop and laptop support for Windows and Mac systems
• Assist users in resolving IT problems using hardware and software tools
• Support, install, and maintain local area networks, operating systems, software, and related IT peripherals
• Install and support hardware and software components for user groups, perform preventi...