Job Description

IT Support Analyst (Confidential Client)

Location: São Paulo, Brazil

Contract : 6 months

Schedule: Monday to Friday | 8:30 AM – 5:30 PM (may later shift to 8:00 AM – 5:00 PM)


We are currently hiring a Trilingual IT Support Analyst to join a global technology support team supporting internal colleagues across multiple regions. This is an excellent opportunity for professionals with prior IT support experience who enjoy working in fast-paced, international environments.


Key Responsibilities

  • Provide technical support through multiple channels including onsite support, phone, and virtual platforms such as Zoom.
  • Support installation, maintenance, troubleshooting, and repair of laptops, hardware, software, and mobile technologies.
  • Respond to and resolve incidents and service requests, escalating is...

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