Job Description

About the role
 
We’re looking for an experienced Application Support Analyst to join our Group IT team and act as the first point of contact for business-critical systems support across our financial services platforms.

In this role, you’ll provide frontline technical and digital support for core applications and production systems, ensuring issues are investigated, resolved, and communicated effectively. You’ll play a key role in minimising system downtime, improving service delivery, and collaborating across IT and business teams.

This is a hands-on, fast-paced environment operating within a 24x7 support model, offering exposure to complex systems and enterprise-grade technologies.  
 

  • Permanent role
  • Open to both Parramatta and Melbourne location 
     

Key Accountabilities and Main Responsibilities

  • Prov...

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