IT Support Analyst

About 6clicks

6clicks is a leading SaaS platform for risk and compliance automation, trusted globally by enterprise, consulting, and government organizations. As we expand, we're building a dedicated IT function to support internal users, tools, and secure systems. We’re looking for a hands‑on, proactive IT Support Analyst to join our growing team.

Role Overview

You will be responsible for day‑to‑day IT support activities across our global team, delivering timely and efficient desktop support, managing end‑user devices, and maintaining business‑critical systems such as Microsoft 365 and Intune. You will also assist in endpoint protection, software packaging, and supplier coordination.

Key Responsibilities

End User & Desktop Support

• Respond to and resolve support tickets via helpdesk (hardware/software issues)
• Assist with onboarding and offboarding staff (device setup, software access, accounts)
• Pr...