Job Description
Join FoxWise as an IT Support Analyst, providing outstanding deskside support in Ontario. Deliver high-quality assistance to clients while enhancing your technical and communication skills in a supportive team setting.
In this 16-month contract role, you will engage directly with users to troubleshoot issues across Microsoft and Apple devices. This position requires you to deliver hands-on support via various communication channels while maintaining strong relationships with clients. Your contributions are essential in ensuring seamless IT operations within an Indigenous-focused firm.
Key Responsibilities:
• Serve as first contact for technical support
• Deliver assistance through multiple communication channels
• Analyze problems and determine solutions
• Support endpoint deployment and troubleshooting
• Create knowledge base articles for IT and users
Requirements:
• Degree or diploma in Computer Science preferred
• 2-5 years of directly related experienc...
In this 16-month contract role, you will engage directly with users to troubleshoot issues across Microsoft and Apple devices. This position requires you to deliver hands-on support via various communication channels while maintaining strong relationships with clients. Your contributions are essential in ensuring seamless IT operations within an Indigenous-focused firm.
Key Responsibilities:
• Serve as first contact for technical support
• Deliver assistance through multiple communication channels
• Analyze problems and determine solutions
• Support endpoint deployment and troubleshooting
• Create knowledge base articles for IT and users
Requirements:
• Degree or diploma in Computer Science preferred
• 2-5 years of directly related experienc...
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