Job Description

Title : IT Support Analyst - Dungannon - Up to £33k

The Role

You will be the go-to technical support resource across a busy multi-site environment, ensuring systems run smoothly and users are well supported. This is a true all-rounder position suited to someone who enjoys variety, troubleshooting, and learning bespoke systems.

What you'll be working with

  • Active Directory administration (on-prem)
  • Microsoft 365 / Office 365 support (hybrid)
  • Azure AD / Azure-based services exposure
  • Endpoint management (ManageEngine or similar)
  • Power Automate workflows and process automation exposure
  • Hardware troubleshooting and general end-user support
  • Supporting a manufacturing/warehouse user base (onsite, hands-on)

What we're looking for

  • Proven 1st/2nd line IT Support experience
  • Strong troubleshooting and diagnostic mindset (common sense, logical th...

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