IT Support Analyst

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Leading national legal firm

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Excellent growth opportunities

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Hybrid working - 4 days on site

• Leading, national legal firm
• Excellent growth opportunities
• Hybrid working - 4 days on site

Join a leading national legal firm as an IT Support Analyst. You'll provide crucial assistance to our users, resolving technical issues and ensuring exceptional service delivery.

You'll troubleshoot complex issues, manage user accounts, and contribute to the development of user guides and training materials.

The role
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• Support key business applications including M365 suite, MS Teams, Exchange Online, Entra ID.
• Provide expert technical support for hardware, software, and network issues, ensuring timely resolution.
• Provide hands-on support for meeting room audio/visual setups and equipment.
• Manage user accounts, including onboarding and offboardi...