IT Support Analyst - 2nd Line - Hull

IT Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments Good networking experience Key Responsibilities: Provide 2nd line support to users at all levels. Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods. Deployment of desktop/server software and hardware solutions. Enhancement and maintenance of the current infrastructure. Regular proactive upkeep of serve...