Job Description

We are seeking a proactive and customer-focused IT Support Administrator to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT systems, troubleshooting hardware and software issues, and ensuring the smooth operation of the organization's technology infrastructure.
Key Responsibilities:
  • Provide first- and second-level technical support to end users for hardware, software, printers, and network-related issues.
  • Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.
  • Set up and manage user accounts, email accounts, and system access permissions.
  • Troubleshoot and resolve Windows operating system, Microsoft 365, and application-related issues.
  • Monitor, maintain, and support local area networks (LAN), Wi-Fi, internet connectivity, and network devices.
  • Install software updates, security patches, and a...

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