IT Support (3+ years)

Analyst – IT Infrastructure - 3+years - Kochi

Job Summary:

We are seeking a highly skilled Analyst – IT Infrastructure to join our IT & Systems team at DBiz AI Solutions Pvt. Ltd. The ideal candidate will manage and support End-User Computing devices, Office 365 administration (including Intune and Entra ID), network and firewall maintenance, IT asset management, and compliance-related documentation. The role involves troubleshooting, ensuring system security, maintaining SOC/ISO-related documentation, and collaborating with teams to maintain smooth IT operations across the organization.

Key Responsibilities:

• Manage and support laptops, desktops, and other End-User Computing devices.
• Administer Office 365, including Intune and Entra ID.
• Monitor system performance, troubleshoot issues, and provide timely IT support.
• Maintain network infrastructure and firewall configurations.