Job Description

Description

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The Opportunity

We are seeking a highly skilled and motivated IT Sr Application Specialist to join our team in the Global Service Delivery (GSD) domain. As an IT Application Specialist, you will play a crucial role in managing and optimizing our IT applications and its ecosystems. You will collaborate with various stakeholders to ensure that our technology solutions align with business objectives.

How you’ll make an impact

  • Ensure that the application has a proper strategic positioning in alignment with IT Enterprise Architecture and Global IT Domains.
  • Ensure that the application has a proper license agreement for the planned user community, in alignment with the application owner.
  • Ensure application is registered within the CMDB, in line with the overall strategy and lever-aging the asset registration ServiceNow capabilities.
  • Ensure service delivery, in particular case resolution (incidents, r...

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