IT Specialist

Key Responsibilities:

• Act as the initial point of contact for IT-related queries.
• Provide prompt assistance in diagnosing and resolving hardware, software, and network issues.
• Manage the reimbursement process for staff and faculty, ensuring compliance with school policies and proper documentation. Assist in maintaining LAN and Wi-Fi networks.
• Troubleshoot network connectivity issues and collaborate with senior IT staff to resolve complex problems.
• Assist in the month-end closing process by preparing accounts payable reconciliations and supporting schedules. Set up workstations, including computers and peripheral devices.
• Install, configure, and update software applications, ensuring they are free of viruses and
• malware
• Create and maintain user guides and documentation to help staff troubleshoot common issues.
• Support the implementation of cybersecurity measures.
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