Job Description

The Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting.

Advantages
- Permanent position
- Competitive salary + performance bonuses
- Comprehensive benefits package (health, dental, and vision)
- Career growth and professional development opportunities

Responsibilities
End-User Support & Incident Management: Respond to service requests and incidents across multiple channels. Troubleshoot and resolve hardware, software, and network issues quickly to minimize downtime.

System Installation & Maintenance: Install, configure, and maintain computer systems, workstations, printers, mobile devices, and peripherals. Perform routine maintenance, including software updates and virus...

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