IT Site Technician

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Join STERIS as an IT Site Technician. This is an excellent opportunity to join a growing company while continuing to build your IT Support skills. You will be providing level one help desk support to employees onsite, building computers, setting up and supporting a variety of printers. You will also be a participate in automation projects.

• This position is onsite five days a week.

What You'll Do As An IT Site Technician

• Receive, document, categorize, and follow up on service requests and incident reports using the appropriate tools (ticketing platform, instant messaging, voicemail, and in-person), in accordance with company policies. Refer issues to the appropriate resource when necessary.
• Prepare user workstations and techno...