Job Description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility.

IT Support Technician (L1)

The IT Support Technician (L1) supports the efficient day‑to‑day operations of the IT department by managing tasks such as computer setups, desk moves, and hardware inventory maintenance. Additionally, the Technician provides support to corporate employees who are experiencing hardware, software, or network connectivity issues.

Responsibilities

  • Perform desk and computer moves, including setting up Windows, Linux, and macOS environments using Standard Operating Environment (SOE).
  • Troubleshoot basic connectivity issues and elevate unresolved issues to internal teams.
  • Deliver and manage computer accessories and hardware...

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