Job Description
Advanced Energy Industries, Inc. (NASDAQ: AEIS) enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies inspire close partnerships and innovation in thin-film and industrial manufacturing.
Job Summary
The IT Support Specialist provides comprehensive technical support for hardware, software, network, and server‑related issues encountered by end users. This role supports a wide range of IT assets, including desktops, laptops, monitors, keyboards, printers, wireless scanners, mobile devices, Wi‑Fi access, and other peripherals. The position also delivers Level 2/Level 3 support for AE Infrastructure (servers and IT infrastructure) as required. The IT Support Specialist reports directly to the IT Manager.
Key Responsibilities
- Receive, respond to, troubleshoot, and resolve IT technical issues for internal customers in a timely and professional manner.
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