Job Description

Job Description

Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and…


IT Site Coordinator

​​​​​Key Responsibilities:

  • Manage and supervise the daily activities of the IT operation in the headquarters assigned

  • Coordinate the activities corresponding to the IT operation at the assigned site.

  • Manage the resolution of tickets that require different attention, and that come from escalations generated by FS analysts on site.

  • Support the activities generated from Onboarding for the implementation of new accounts.

  • Generate reports regarding site status and FS analyst performance ...

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