IT Services Manager

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco Mexico has an exciting opportunity for a IT Services Manager (Temporary) in Monterrey.

Responsible for managing applications throughout their lifecycle. Plays an important role in the application-related aspects of designing, testing, operating and improving IT services, as well as in developing the skills required to operate the IT organization's applications.

Your key responsibilities will include:

• Maintains the regular performance review process with both the IT Customer and Service Provider which covers
• Responds to any incidents being raised with regards to managed applications portfolio
• Supports services revie...