It Service Management Representative

ServiceNow Implementation experience in ITSM, PPM,HRSD ,Custom Application, Flow Designer, Workflow, OOTB Service. Part of the implementation team responsible for building LTIM SelviceNow IP - Platform Doctor and Prism. Platform Doctor - is an automated tool for adherence to ServiceNow Best practices. PRISM - Employee Engagement Fabric built on ServiceNow is a multi-Persona Custom Application on ServiceNow, for enhance Employee Experience Implementation and ServiceNow Administration Experience Experienced implementation of ITSM Module and implemented incident, Change, Service Catalog, Knowledge Management, exposure to CMDB, Flow Designer Custom Application: Assist on designing and implementation of 4 large custom applications. Experience in implementing PPM module and customized the application with various custom features. Designed and implemented platform application which provide ServiceNow instance best practices, Created various platform best practice custom check in the applicati...