Job Description

Reports to:  IT Service Desk Manager


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Location:  Hastings (Hybrid Working; occasional multi-site working required)

Contract:  Permanent

Pattern:  Full Time (37.5 hours per week, shift rota between 07:00 - 18:00)

As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders.

What we're looking for:

  • A strong interest in IT and a desire to build a career in technical support or service management
  • Good communication and customer service skills
  • Ability to manage workload and pr...

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