Job Description
- Provide first-line support for IT service requests and incidents.
- Analyze and resolve technical issues for end-users efficiently.
- Document and track issues in the service management system for audits and reporting.
- Collaborate with IT teams to improve service delivery and user experience.
- Assist in the development and training of team members on new technologies.
- Provide first-line support for IT service requests and incidents.
- Analyze and resolve technical issues for end-users efficiently.
- Document and track issues in the service management system for audits and reporting.
- Collaborate with IT teams to improve service delivery and user experience.
- Assist in the development and training of team members on new technologies.
- Educational Qualifications: Bachelors degree in Information Technology or a rel...
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