IT Service Desk Analyst 2nd line

IT Service Desk Analyst (2nd line Windows Azure O365) Sutton / WFH to £40k

Are you a talented IT Service Desk Analyst looking for an opportunity to progress your career?

You could be joining a market leading chemical distributor that supplies various companies including pharmaceutical and beauty product manufacturers.

As a Service Desk Analyst, you will work alongside a team of four to provide exceptional 2nd line support to internal users. You will be required to provide both onsite and remote support and maintenance of all systems, devices, and applications that are used internally by the company which is currently around 300 employees in the UK.

You'll support employee queries using the ticketing system on applications including Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) whilst also installing and configuring computer hardware and operating systems, as well as iPhones and applications using Microsoft Intune and Apple Business M...