IT Senior Manager - Operations & Security Management

IT Senior Manager – Operational & Security Management

IT Senior Manager – Operational & Security Management is responsible for ensuring the smooth operation of IT systems while maintaining robust information security across the organization. This role plays a critical part in ensuring system reliability, minimizing risks, and maintaining compliance with security standards and regulations.

KEY RESPONSIBILITIES

IT Operations Management

• Oversee daily IT operations, including infrastructure, networks, servers, and applications
• Ensure system availability, reliability, and performance
• Develop and implement IT policies, procedures, and governance frameworks
• Manage IT service delivery and ensure Service Level Agreements (SLAs) are met
• Oversee incident, problem, and change management processes
• Lead and manage the IT operations team to ensure optimal...