Job Description

Project Manager — Third-Party Platform Migration & CRM (Freshsales)

Reporting to


Regional General Manager / PMO Lead

Purpose of the role


You’ll lead the end-to-end delivery of a major business platform change: migrating a new third-party business platform from a legacy system while implementing a new CRM (Freshsales). You’ll bring structure, pace, and governance—coordinating cross-functional teams and suppliers to land a clean transition into BAU.

What you’ll deliver (key outcomes)


  • Bus operating company booking system delivered end-to-end, aligned to agreed scope, quality standards, and governance.
  • Freshsales CRM implementation, from requirements through configuration, testing, and go-live.
  • Clear project controls: PID, integrated project plan, RAID logs, and resource plans that keep delivery transparent and predictable.
  • Strong delivery rhythm: reporting,...

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