Job Description

This is a remote position.


We are seeking an IT Project Coordinator with experience supporting US and European IT Field Services projects. The role involves coordinating global field engineers, managing work orders, supporting IT recruitment activities, and ensuring projects are delivered in line with client SLAs, compliance standards, and time-zone requirements.

This is a remote role based in India, requiring strong communication, documentation, and stakeholder coordination skills.

Key Responsibilities

US/EU IT Field Services Project Coordination
Coordinate IT field services projects across US and European regions (IMAC, break-fix, rollouts, site deployments)
Manage work orders and dispatch on-site field engineers and partners
Track SLA compliance, response times, and resolution timelines
Coordinate activities across multiple time zones (IST, CET, GMT, EST, PST)
Act as a primary coordination point between end clien...

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