it programmer

Roles And Responsibilities

• Handle IT helpdesk tickets, i.e. ticket assignment, prioritization, escalation and resolution
• Provide IT Onsite support as required
• Deployment and setup of Computer for new/existing users
• Deployment and maintenance
• Deployment and maintenance of Printers and Scanners
• Deployment and maintenance of Corporate Mobile devices
• Projects eg. New Store/ Office, Store/ Office renovations, New Pop up store, events , New Applications etc.
• Office 365 services
• Internet and intranet connection services
• File Share and Print services
• VPN remote access services
• Network/ Server Equipment support
• Maintenance of IT Equipment room at Stores/offices including Power Maintenance, Housekeeping and Environment monitoring
• CCTV security administration
• IT Asset management ie. To manage and ensure Local IT Asset inventory is well maintained
• Fa...