Job Description

Job Description

TITLE: IT Product Support Engineer/Analyst

WORKING LOCATION: Bangalore, India

WORK MODE: Hybrid 3 Days office and 2 Days WFH in a week

SHIFTS ANY: 8.00AM to 5:00PM OR 12:00PM to 9:00PM


Job Description: IT Support Analyst



Experience Level: Minimum 2 Years



We are seeking a technically skilled IT Support Analyst with at least 2 years of experience in IT support and hands-on expertise in Support of product applications. The ideal candidate will be responsible for diagnosing and resolving technical issues, supporting end-users, and automating tasks to improve operational efficiency.



Key Responsibilities:

  • Provide 1st and 2nd line technical support for LIMS application.

    Design, write, and debug scripts to automate workflows, customize user interfaces, and enhance functionality within the LIMS platform.
  • Ma...

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