IT Operator

Within the Econocom Spain Group, this opportunity is with Econocom Servicios S.A.U .

We are looking for a Junior IT Operator to become part of our team. If you have a passion for technology, enjoy monitoring systems and supporting IT operations, and want to grow your career in a dynamic, innovative environment, we would love to hear from you!

Key ResponsibilitiesReal-time monitoring of critical systems and applications to promptly detect incidents.Log, classify, and prioritize incidents, resolving low-impact issues and escalating more complex ones.Collaborate with technical teams and other departments to ensure incident resolution.Conduct preliminary analysis and apply basic solutions to recurring incidents.Maintain detailed incident records and generate status and resolution reports.Ensure incidents are resolved within agreed SLA timeframes.Follow established operational procedures for incident management.Escalate critical or complex incidents with complete and accura...