Job Description
Job description
We are looking for a dynamic and experienced IT Operations Supervisor to join our team in Bursa. In this role, you will be responsible for the operational management of Field Support, Operations Monitoring, and Service Desk teams operating within the Customer Information Systems organization. You will play a key role in ensuring sustainable service quality, meeting SLA/KPI targets, and driving high levels of customer satisfaction across all operational touchpoints.
Key Responsibilities
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