IT Operations On Site

IT Operations On Site

San Luis Potosi, MX, 78423

Objective of the position

Operate Office or shop floor Systems at SLP site, in compliance with applicable ITSM processes, Standards, and IT guidelines.

• Collaboration, implementation and potentially operation in the on-site IT, based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, build new infrastructure systems according to specifications and guidelines, etc.).
• Advise and instruct colleagues in solving complex inquiries in the area of office and shop floor.
• Supervise and monitor IT infrastructure in the first level support (e.g. by re-starting servers, hardware failure, etc.).
• Track local IT jobs and tasks and mark detected deviations.
• Analyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufac...