IT Operations Manager

We are looking for an accomplished and knowledgeable IT Operations Manager to join our organization. This leadership position is crucial in managing the daily operations of the IT service desk, guiding the formulation and implementation of support strategies, and overseeing the delivery of technical services. The IT Operations Manager serves as a vital liaison among business stakeholders, IT personnel, broader technology groups, and end-users, ensuring the timely and effective resolution of IT issues. The role is responsible for guaranteeing prompt, courteous, and efficient technical assistance throughout the company. This is a great position for a person who is extremely customer focused, goal oriented and passionate about growing and maintaining team members' skill sets.

Work Experience:

• At least five years' IT management or supervisory experience in a service environment.
• Demonstrated track record of successfully managing projects...