IT Operations Manager

In your new role you will:

• Develop and implement operational strategies to optimize the reliability and performance of IT systems and services
• Establish and monitor key performance indicators (KPIs) to track the performance and health of IT operations.
• Utilize data analysis to identify trends, anomalies, and areas for improvement within IT infrastructure and services.
• Collaborate with cross-functional teams to develop and maintain dashboards that provide real-time insights into IT operational performance.
• Utilize data visualization tools to create impactful dashboards that enable stakeholders to make informed decisions related to IT operations.
• Lead initiatives to automate manual processes, enhance system monitoring, and improve incident response and resolution times.
• Identify and mitigate IT operational risks through data analysis and proactive problem-solving.
• Provide regular reports and pres
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