IT Operations

Own day-to-day IT operational support (hardware/software requests, asset tracking, onboarding) and assist with manual software validation (checklist testing + bug reporting) for internal apps. Training and SOPs will be provided.

Key Responsibilities

Handle IT requests (laptop/software/basic troubleshooting)

Support onboarding/offboarding: device setup, account/access setup (as instructed)

Manage IT assets: laptop assignment, asset register, tagging, tracking

Coordinate laptop purchase/repair: quotations, vendor follow-up, delivery tracking

Manage software licensing: tracking, renewals, assignment record

Collect app issues from users and write clear bug reports (steps + screenshots)

Perform checklist-based manual regression testing before releases

Must-Have Traits

Responsible, patient, willing to learn

Detail-oriented, follows instructions carefully

Good written communication (documentation/bug rep...