Job Description
Mission
The Operations Application IT Service Owner is responsible for the full lifecycle ownership of critical IT global applications that support business operations, such as manufacturing systems, supply chain, R&D, innovation, inventory, logistics, and procurement platforms. This role ensures these applications are stable, secure, optimized, and continuously aligned with the evolving needs of operational teams.
Responsibilities
The Operations Application IT Service Owner is responsible for the full lifecycle ownership of critical IT global applications that support business operations, such as manufacturing systems, supply chain, R&D, innovation, inventory, logistics, and procurement platforms. This role ensures these applications are stable, secure, optimized, and continuously aligned with the evolving needs of operational teams.
Responsibilities
- Service Ownership
- Serve as the accountable owner for the performance, stability, and availability of assigned operational applications.
- Maintain the service strategy and roadmap, aligned with IT architecture standards and business operational goals – working closely with the Operations BPO and BPA.
- Ensure applications are compliant with security, regulatory, and operational risk requirements.
- Service Performance & Operations
- Monitor application heal...
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