Job Description

Role:

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
  • Printer support (Installation)
  • Conference Room support (Equipment setup and troubleshooting)
  • Network support (standard patching and cabling)

Requirements:

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • English B2 and above is a MUST
  • This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly.

Benefits:

  • Buddy program
  • Internal career development p...

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