Job Description
Job Summary
We are looking for an Onsite Support Engineer with a focus on IT, who possesses expertise in troubleshooting and resolving hardware and software problems.
Mandatory Skill-set
Degree or Diploma in Computer Science / Engineering or equivalent;
Minimum of 2 to 3 years of service desk / IT onsite support experience;
Good working knowledge on modern IT workplace environment such as laptop / desktop, printer, networking equipment, smart devices, Office Applications and others;
Able to handle multiple tasks simultaneously;
Technically competent with good analytical skills and good communication skills required for liaising with others.
Desired Skill-set
ITIL Certified;
Experienced with Saas ITSM Suite of Tools (ServiceNow, Remedy and Remedyforce).
Responsibilities
Responsible for Level 1 and Level 2 IT Onsite Support;
Provide remote or onsite support for hardware, software, email, printer, IP phone, smart devices, networks and other related s...
We are looking for an Onsite Support Engineer with a focus on IT, who possesses expertise in troubleshooting and resolving hardware and software problems.
Mandatory Skill-set
Degree or Diploma in Computer Science / Engineering or equivalent;
Minimum of 2 to 3 years of service desk / IT onsite support experience;
Good working knowledge on modern IT workplace environment such as laptop / desktop, printer, networking equipment, smart devices, Office Applications and others;
Able to handle multiple tasks simultaneously;
Technically competent with good analytical skills and good communication skills required for liaising with others.
Desired Skill-set
ITIL Certified;
Experienced with Saas ITSM Suite of Tools (ServiceNow, Remedy and Remedyforce).
Responsibilities
Responsible for Level 1 and Level 2 IT Onsite Support;
Provide remote or onsite support for hardware, software, email, printer, IP phone, smart devices, networks and other related s...
Ready to Apply?
Take the next step in your AI career. Submit your application to SCIENTE today.
Submit Application