IT Network System Support Engineer

IT System Support Engineer – Network, Helpdesk & Remote Server Management
Job Title:
IT Network System Support Engineer / IT System Support Engineer

Department:
IT Services

Location:
Lahore, Pakistan (Onsite)

Employment Type:
Full‑Time

Work Schedule:

• 12‑Hour Shift (3 hours paid additional)
• 6 Days/Week (Monday–Saturday)
• Sunday Off
• Rotating Evening Shifts (Every 90 Days)

Job Overview
The
IT System Support Engineer
will act as a
first‑line and mid‑level support resource
, handling
IT helpdesk operations, network troubleshooting, and remote server management
. This is a
client‑facing role
requiring excellent English communication skills and hands‑on technical expertise.

Key Responsibilities

• Provide Level‑1 / Level‑2 IT Helpdesk support (password resets, account creation, user access issues).
• Manage and support Active Directory environment...