IT & Network Support Officer

bout the Role
To ensure smooth operation of the IT infrastructure, network systems, hardware, and software across the organization. The role is responsible for providing timely technical support, maintaining network security, minimizing downtime, and ensuring optimal system performance.

Key Responsibilities

Network Administration & Support

• Install, configure, and maintain LAN/WAN networks
• Monitor network performance and troubleshoot connectivity issues
• Configure routers, switches, firewalls, and access points
• Ensure network security and data protection protocols
• Manage VPN and remote access systems

IT Infrastructure Management

• Maintain servers, desktops, laptops, printers, and other IT equipment
• Install and update operating systems and software applications
• Ensure regular system backups and disaster recovery procedures
• Monitor system performance and recommend upgrade...