Job Description
Location: Bicutan, Taguig
Work Arrangement: Onsite
Shift Schedule: Nightshift
Support the day-to-day operation of our office IT environment, ensuring smooth network connectivity, reliable Microsoft 365 access, and properly functioning hardware and software. Provide hands-on IT support to employees and coordinate with vendors as needed.
Key Responsibilities:
- Manage office network (routers, switches, Wi-Fi, internet) and troubleshoot connectivity issues
- Administer Microsoft 365 (Teams, Outlook) and manage user accounts and access
- Set up, maintain, and troubleshoot laptops, peripherals, and company software
- Provide daily IT support for employees; escalate complex issues to vendors
- Track IT assets, assist with onboarding/offboarding, and maintain documentation
- Implement basic IT security practices (passwords, endpoint protection, access control)
- Monitor and manage system backups to ensure data protecti...
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