Job Description

Location: Bicutan, Taguig
Work Arrangement: Onsite
Shift Schedule: Nightshift

Support the day-to-day operation of our office IT environment, ensuring smooth network connectivity, reliable Microsoft 365 access, and properly functioning hardware and software. Provide hands-on IT support to employees and coordinate with vendors as needed.

Key Responsibilities:

  • Manage office network (routers, switches, Wi-Fi, internet) and troubleshoot connectivity issues
  • Administer Microsoft 365 (Teams, Outlook) and manage user accounts and access
  • Set up, maintain, and troubleshoot laptops, peripherals, and company software
  • Provide daily IT support for employees; escalate complex issues to vendors
  • Track IT assets, assist with onboarding/offboarding, and maintain documentation
  • Implement basic IT security practices (passwords, endpoint protection, access control)
  • Monitor and manage system backups to ensure data protecti...

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