Job Description
Job description:
It's a senior leadership role accountable for advancing the modernization of client's workplace injury and illness claims management. Reporting to the Chief Operating Officer, the role leads enterprise transformation initiatives for Operations and maintenance of the Target Operating Model, and ensures delivery of improved service, digital enablement, and regulatory compliance. This position plays a critical role in aligning people, processes, and technology to support client's strategic modernization agenda.
Lead the design and implementation of a scalable, digitally enabled Target Operating Model for the claims management function.
Oversee the transformation of claims processing and benefit calculation, replacing legacy systems with modern digital solutions.
Ensure all initiatives comply with client policies, legislative requirements, and industry standards.
Strengthen service delivery models to meet customer expectations for quality, accessibility, and...
It's a senior leadership role accountable for advancing the modernization of client's workplace injury and illness claims management. Reporting to the Chief Operating Officer, the role leads enterprise transformation initiatives for Operations and maintenance of the Target Operating Model, and ensures delivery of improved service, digital enablement, and regulatory compliance. This position plays a critical role in aligning people, processes, and technology to support client's strategic modernization agenda.
Lead the design and implementation of a scalable, digitally enabled Target Operating Model for the claims management function.
Oversee the transformation of claims processing and benefit calculation, replacing legacy systems with modern digital solutions.
Ensure all initiatives comply with client policies, legislative requirements, and industry standards.
Strengthen service delivery models to meet customer expectations for quality, accessibility, and...
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