IT Manager (Infrastructure & POS)

• Manage and maintain servers, networks, firewalls, VMware/ESX, Azure cloud, storage, and databases.


• Improve infrastructure performance, security, and scalability.


• Modernize and simplify legacy systems with cost‑effective solutions.


• Oversee daily IT operations and ensure high uptime for critical systems.


• Manage POS support and IT helpdesk to meet SLAs across all locations.


• Oversee IT assets, software licensing, and inventory.


• Track and report operational KPIs.


• Lead and develop a small infrastructure and operations team.


• Oversee access control, risk management, and security compliance.


• Support incident response, disaster recovery, and business continuity initiatives.


• Lead infrastructure projects such as network upgrades, data center improvements, and new store openings.


• Manage project budgets, timelines, and resources.

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