Job Description

IT Managed Services Support Engineers (Level 2/3)

230402

Desired skills:
IT Support, Level 2, Level 3, Azure, Networking, MSP

IT Managed Services Support Engineer (Level 2/3)

We are recruiting on behalf of a growing Managed Service Provider for an experienced Level 2/3 IT Support Engineer to join their technical team.

This role is ideal for a technically strong engineer with proven experience working within an MSP environment, supporting multiple customers across cloud, infrastructure, and networking technologies.

Key Responsibilities

  • Provide 2nd and 3rd line technical support remotely and on-site
  • Manage and resolve incidents, service requests, and escalations
  • Support and administer Microsoft Azure environments
  • Troubleshoot and maintain network infrastructure, including firewalls, VPNs, switching, and routing
  • Support Microsoft 365, Windows Server, Active Directo...

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