Job Description
Key Responsibilities
- Endpoint Support Troubleshooting: Provide first-level technical support for internal teams, troubleshooting issues across Windows and Mac operating systems to ensure minimum downtime.
- Security Patch Management: Assist in regular patch management processes and manage VPN configurations to ensure secure remote access for employees.
- Access Management: Handle user account creation, permissions, and access revocation across various internal tools and systems, ensuring strict adherence to security protocols.
- Inventory Asset Management: Maintain an accurate inventory of hardware and software assets, tracking assignments and managing procurement or repairs as needed.
- System Protection: Monitor and manage anti-virus solutions to protect organizational assets from external threats.
- Data Security: Assist in the management and monitoring of Data Loss Prevention (DLP) solutions to safeguard sensitive company infor...
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