Job Description

Let’s be #BrilliantTogether

Desktop Technical Services Intern

POSITION OVERVIEW

The Desktop Technical Services Intern is a contributor to ISS’s global customer support organization. The position is a component to delivering high quality services to our internal client and joins our IT team providing in-house technical PC hardware and software support. A successful Technical Services team member is people-orientated and enjoys the challenge of resolving functional/technical questions and/or issues in a timely manner with in person interactions, on the phone, through chat vehicles, and remote connections. Solid technical expertise, willingness to learn and excellent customer care skills are essential for this role.

KEY RESPONSIBILITIES

  • Serve as the “Face of IT” to the customer community, providing a positive experience and reflecting a positive image of IT overall.
  • Hands on experience building, configuring, and supporting PC...

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