Job Description

Apogee Global RMS is seeking a hands-on, versatile IT Infrastructure Support Engineer who can provide end-user support, manage systems, and maintain network infrastructure. This role combines IT support, systems administration, and network operations—perfect for someone who enjoys solving problems, keeping systems running smoothly, and owning IT operations end-to-end.

Key Responsibilities:

  1. IT Support & Helpdesk
    • Provide Tier 1–2 technical support for desktops, laptops, printers, and mobile devices
    • Troubleshoot hardware, software, OS, and application issues
    • Set up, configure, and maintain user accounts, email, and access permissions
    • Respond to tickets, document issues, and ensure timely resolution
    • Support onboarding/offboarding of employees (devices, accounts, access)
  2. Systems Administration
    • Install, configure, and maintain Windows/Linux servers and workstations ...

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