IT Infrastructure Engineer (L2/L3)

Job Summary

We are representing a client seeking an experienced IT Infrastructure Engineer (L2/L3) to support and manage enterprise infrastructure environments across on-premise and cloud platforms. This role ensures system stability, performance, and security while supporting projects and troubleshooting complex issues.

Responsibilities

• Provide L2/L3 support for IT infrastructure including servers, virtualization platforms, networks, cloud platforms, and endpoint systems to maintain operational continuity.
• Monitor system performance, availability, and capacity to ensure high uptime and reliability of IT services.
• Troubleshoot and resolve complex infrastructure issues by performing root cause analysis and implementing permanent fixes.
• Manage incident, problem, and change requests following ITSM processes and meeting SLA requirements.
• Administer and maintain Windows and Linux servers, Active Directory, DNS, ...