IT Helpdesk

Salary: £? - ? per year

Requirements

• Associate or Bachelors degree in Information Technology, Computer Science, or a related field is preferred.
• Proven experience in an IT Helpdesk Support Specialist role or a similar IT support position.
• Strong knowledge of computer hardware, operating systems, software applications, and networking concepts.
• Proficiency in troubleshooting technical issues and providing remote support.
• Familiarity with IT service management and ticketing systems.
• Excellent customer service skills with a patient and professional demeanor.
• Strong problem‑solving and analytical abilities.
• Effective written and verbal communication skills.
• Ability to work independently and as part of a team.
• IT certifications such as CompTIA A+ or Microsoft Certified Professional are a plus.

Responsibilities

• Receive and respond to IT‑rela...